Terms & Conditions

Terms and Conditions

Last Updated: September 11, 2026

Welcome to our website. These Terms and Conditions ("Terms") govern your use of this website and any online payments, deposits, or bookings made through it. By browsing, accessing, or making a payment on this website, you agree to comply with and be bound by these Terms.

Please read them carefully. If you do not agree with any part of these Terms, you must not use this website or submit payments through it.



The "Bridge" Clause: Relationship to Signed Service Contracts
Precedence of Signed Contract: This website handles initial inquiries, information sharing, and online payment processing. If you decide to retain our doula services, you will be required to sign a separate, private Doula Services Contract. In the event of any conflict or inconsistency between these website Terms and your signed Doula Services Contract, the signed Doula Services Contract will strictly take priority and govern our relationship.
Booking vs. Establishment of Service: Paying a deposit, fee, or initiating a financing plan through this website reserves our availability or holds your spot. However, it does not fully establish a formal doula-client relationship until the separate Doula Services Contract is fully executed by both parties.

Important Non-Medical Disclaimer
No Medical Advice: The content on this website, including blogs, guides, resources, and descriptions of services, is for informational and educational purposes only.
Scope of Doula Services: Doulas provide emotional, physical, and informational support. We do not provide medical care, medical advice, clinical diagnoses, or medical treatment. We do not perform clinical tasks such as checking fetal heart rates, blood pressure, or vaginal exams.
Consult Your Provider: The information on this website and the services offered are not a substitute for the professional advice, diagnosis, or treatment of a licensed healthcare provider, such as a doctor, midwife, or nurse. Always seek the advice of your qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on this website.

Payment Processing & Buy-Now-Pay-Later (BNPL) Financing
Third-Party Payment Processors: We accept payments and offer financing through third-party services, including but not limited to Afterpay, Affirm, and Klarna.
Independent Financing Agreements: When you choose a Buy-Now-Pay-Later (BNPL) option at checkout, you are entering into a direct, independent financial agreement with that specific platform (Afterpay, Affirm, or Klarna). You are strictly subject to their separate terms of service, interest rates, eligibility criteria, and payment schedules. We have no control over, and assume no liability for, their credit decisions, account management, or loan collections.
Cancellations and Refunds with BNPL: Our standard cancellation and refund policies as outlined below and detailed further in your signed Doula Services Contract still apply regardless of whether you pay in full or use a BNPL service. If a refund is authorized under our policies, it will be processed through the respective platform, but you remain responsible for any outstanding balances or terms owed to Afterpay, Affirm, or Klarna until your account with them is settled.

General Refund and Cancellation Outline
Retainer Fees: Unless explicitly stated otherwise in writing or in your subsequent signed contract, initial booking deposits and retainer fees paid online to secure your calendar dates are non-refundable, as they prevent us from booking other clients for those same dates.
Detailed Terms: Specific conditions regarding late cancellations, emergency situations, or changes in birth plans will be fully governed by your signed Doula Services Contract.

Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Iamconfident, LLC be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages arising out of or tracking back to your use of this website.
Our total liability for any claims arising out of your online payments or use of this website is strictly limited to the total amount you paid to us through this website.

Intellectual Property
All content, text, logos, graphics, and images displayed on this website are the property of Iamconfident, LLC and are protected by copyright and intellectual property laws. You may not copy, reproduce, or distribute any content from this website without explicit written permission.

Governing Law
These Terms are governed by and construed in accordance with the laws of Pennsylvania, without regard to its conflict of law principles.

Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Iamconfident.online